New Vision has compiled a selection of modules based on core elements
New Vision has compiled a selection of modules based on core elements, and organisations may choose those modules that best meet their needs, or have modules tailor-made to suit the organisations' specific training needs.
Core Element 1: Understanding the Business Environment
Modules to include- Strategic thinking; Planning, Organising and Goal Setting; Selling and Marketing; Understanding Finance.
Core Element 2: Achieving the Task
Modules to include- Leading, Managing and Communicating; Time Management and Delegation Skills; Problem Solving and Decision Making; Managing Meetings; Quality Assurance and Setting Standards.
Core Element 3: Developing the Team
Modules to include- Interviewing and Selecting Staff; Induction; Training and Facilitation Skills; Team-building and Motivation; Dealing with Diversity.
Core Element 4: Developing the Individual
Modules to include- Conducting Performance Appraisals; Dealing with Discipline and Staff Problems; Coaching and Mentoring.
Core Element 5: The Guest
Modules to include - Understanding your Guests and Customer trends; Delivering the Best Guest Service.
